Developed for employees who serve vulnerable service users in all capacities–whether in a formal helping role, an administrative or leadership role, or behind the scenes–this introductory workshop gives an overview of a cutting-edge framework that applies current research on trauma and interpersonal neurobiology to the realities of practice in diverse settings (human services, health care, child welfare, corrections, etc.). The scenario-based workshop offers information on the prevalence of trauma, trauma’s impacts on individuals, families, and communities, and the implications for practice and policy.
Using an approach of universal precautions, participants apply a trauma lens to every interaction, every environment, and every form.
By the end of the workshop, participants are able to:
- Identify key neurobiological structures impacted by traumatic stress;
- Describe the effects of trauma, including emotional reactivity, cognitive rigidity, distrust, helplessness, as well as physical health consequences;
- Explore how traditional agency policies and practices can trigger trauma symptoms and interfere with the service user’s positive experience; and
- Redefine service user behaviors and interactions in a manner more facilitative to sensitive, effective service delivery.